2000 Water Filter System (with stainless steel tap)
The 2000 Water Filter System will work out better for your health instantly and you pocket in the long-run.
Having a water Water Filter system means that you have immediate access to safe, clean, healthy and tasty drinking water 24 hours a day.
The 2000 Water Filter System provides just that, using the most advanced purification technology perfected in the world.
It is specifically configured to match our own national water quality situation, retaining minerals and trace elements (essential for good health) whilst removing more pollutants than any other single cartridge system. You will literally have pure water on tap eliminating the need for more expensive bottled water or jugs.
![]()
![]()
![]()

Having two cartridges in one system enables you to vary the properties of the filter according to your needs and preferences; for example, for additional hardness (inorganic calcium) removal.
We'll automatically issue you with the Emerald as, for most needs, it's the best. If you would like a different cartridge then please specificy in the comments box at the checkout.
If you're unsure then look in the tabs below or call us on 020 8539 4707.
2000 Product Info
- Brochure
- Diagram
- Ticked boxes
- Technical Information
- Test Results
- Why Minerals?
- FAQs
- SUPPORT:User Guide
- Cartridge Brochure
- Cartridge Options
- Cartridge Replacement
- Troubleshooting
Which boxes does the 2000 Filtration System tick?
[√]Healthy, safe, clean, tasty water
The 2000 uses a double cartridge system to ensure that all the bacteria is taken out leaving just the minerals and trace elements that you want.
[√]Environmentally friendly
Both filter cartridges may be recycled and the system itself, provided care is taken, should last as long as you want it to.
[√]Cost effective
Two cartridges means that they need changing less frequently which makes the system cheaper to run than other systems and buying bottled water.
[√]Tailored to you
The first cartridge makes the water clean and healthy for everybody, while the second cartridge goes that bit further for you- doing for your water whatever you need most, for example removing floride.
[√]Higher flow rate and longer between cartridge rewnewals
Faster water on tap compared with the 1000 Filtration System while giving you fresh water for longer.
2000 Filtration System: Technical Information
The following sheet lists all the harmful elements in your water that the 2000 Filtration System removes, and the quantities in which it does so.
It also gives you the dimensions of the unit.
Performance Data Sheet for the 2000 Filtration System
| Removes and reduces the following contaminants, particles and dissolved forms: | ||
| Bacteria | 99.99% | |
| Particles, Rust, Sediment | 99.99% | |
| Chlorine | 100% | |
| Trihalomethanes | 90-99% | |
| Metals, for example | ||
| Lead, Aluminium, Copper, Cadmium, Mercury | 92-99% | |
| Organics, for example | ||
| Pesticides and Herbicides | 93-98.00% | |
| Phenols | 97.99% | |
| Solvents | 90-98.00% | |
| Others | ||
| Xeno Oestrogen | 90.00% + | |
| Hydrocarbons | 90.00% + | |
| Flourathene | 90.00% | |
| Flouride | 85.00% + | |
| Nitrates | 85.00% + | |
| Dimensions | ||
| Height (mm) | 320 | |
| Width (mm) | 140 | |
| Depth (mm) | 70 | |
| Weight (kg) | 3.2 | |
Why are minerals so important to drinking water?
Absolutely pure water, known as H2O, is extremely rare and is only found in laboratories. It should never be consumed. It is strange therefore that so many people seek virtually de-mineralised water for their everyday drinking water! Whilst water low in mineral content may be beneficial to steam irons and car batteries, reports have shown that it should not be used as an alternative to mineralised water, which is a "clinically important" source of one's recommended daily mineral allowance.
Minerals in water may be more easily absorbed into the body than those in food. Minerals in water can be beneficial in several ways:
[√] They are an excellent source of the minerals universally recognised as essential for a healthy lifestyle. Moderately high levels of solutes in water (TDS) have been associated with lower incidences of cancer and heart disease.
[√] They reduce the capacity of water to pick up contaminants in its surroundings as water is closer to saturation with dissolved solids.
[√] When essential minerals such as calcium (Ca) and magnesium (Mg) are in the water, the body is likely to absorb them and excrete non-essential ones such as lead (Pb). Where there are low concentrations of Ca and Mg, however, cells may select the non-essential Pb resulting in a dysfunctional protein or enzyme, which may become toxic. So, a small amount of a harmful substance in de-mineralised water can have more of a negative effect than the same amount in mineralised water.
Water with minerals actually tastes better too. People often find that de-mineralised water has a bland or insipid flavour as water's chemical make-up affects its taste characteristics.
All our cartridges leave in these good minerals whilst removing the pollutants from your water.
The 2000 Filtration System allows you to do this as well as concentrate on a further particular requirement.
2000 Filtration System: FAQs
If you have any other questions, worries or enquiries, please call us on 020 8539 4707 OR Visit the contact us page.
2000 Filtration System: Installation and User Guide
2000 Installation and user guide
1000 & 2000 Filtration Systems:
INSTALLATION AND USER GUIDE
(It does the job.com: London made in England)
Thank you for purchasing a 1000/ 2000 high quality drinking water purification system. It comprises a unique 6 stage ceramic cartridge, contained within the stainless steel housing. Complete with full plumbing fittings and water dispensing tap, it is designed for fast and easy installation using British patented speed fit connections.
Fig. 1 |
Fig. 2

The 1000 cartridge (Fig 4) is a multi-stage water treatment unit in which the water enters the housing and percolates from the outside into the cartridge through the porous ceramic. The first stage of treatment is micro filtration through the ceramic membrane. This cleanses the water of suspended particles. Because of its superfine filtration characteristics - the porous ceramic is too small for bacteria to penetrate - it also performs a further essential function. It actually disinfects the water by filtering out at least 99.99% of any bacteria that might have entered the water supply from the mains. The water flows through the porous ceramic cartridge and then passes through a number of special water treatment media, which serve to improve the taste and act against a whole range of chemical contaminants. The stainless steel filter housing (the container for the cartridge) comprises a sump, which can be unscrewed from the headworks. (The headworks incorporate water inlet and outlet connectors.) The housing is rendered watertight by the housing seal (Fig 5), that fits inside the head-works.
![]() |
Fig. 6
Fig. 7|
|

STEP FOUR
|
|
|
|
|
|
o FW1000
|
Part No.
|
Diagram
Number
|
Component Part/s
|
Qty
1000
|
Qty
2000
|
|
FWF1225
|
|
Installation and user guide
|
1
|
1
|
|
LEAF-2A
|
|
A5 FW1000 Brochure
|
1
|
1
|
|
MS
|
3
|
Stainless steel housing head sump and seal
Part Nos (F1012A, F1011A and FW1007B)
|
1
|
2
|
|
FW1001
|
|
Stainless Steel Bracket FW1000
|
1
|
|
|
FW1002/2
|
|
3/8" insert plastic
|
2
|
2
|
|
FW2001
|
|
Stainless Steel Bracket FW2000
|
|
1
|
|
FW1008
|
|
Bracket screws
|
4
|
8
|
|
FW1007B
|
|
MS seal washer
|
1
|
1
|
|
PURI
|
|
Disinfectant tablets (OPTIONAL)
|
6
|
6
|
|
FW1009
|
|
Wall mounting screws
|
2
|
3
|
|
TP-SS
|
7
|
Fountain Tap and fitting kit
|
1
|
1
|
|
TP-LR/1
|
|
¼ Turn all chrome tap.(Only available with upgrade)
|
1
|
1
|
|
CI3112U7s
|
|
Speed fit tap adapter 7/16unf-3/8
|
1
|
1
|
|
TB-P-3/8
|
6
|
Blue flexi pipe tubing
|
1
|
1
|
|
TB-PR-3/8
|
2
|
Red Flexi pipe tubing
|
1
|
1
|
|
LPV03
|
1
|
Opella Line piercing valve for 15mm pipe
|
1
|
1
|
|
CI321214S
|
|
1/2" FI to 3/8" JG Tap Adaptor
|
1
|
1
|
|
GSP-09/B
|
5
|
Candle sealing washer
|
1
|
2
|
|
1000X-25-SM
|
4
|
FW1000 cartridge (Inc seal GSP09/B)
|
1
|
|
|
2000X-25-SM
|
|
FW2000 cartridges: Type A & B (inc seal GSP09/B x 2)
|
|
1
|
|
FWF1263a
|
|
Guarantee Card
|
1
|
|
|
SERNO
|
|
Serial Number label:
|
1
|
1
|
|
|
|
Pressure testing: Passed
|
|
|
|
|
|
Checked and signed by:
|
|
|
|
|
|
Date tested:
|
|
|
|
|
|
Variation
|
|
|
2000 Filtration System: Cartridge Brochure
Click the icon to dowload the pdf version of the 2000 Filtration System Cartridge Brochure.
[If you wish to view other pdfs, visit our dowloads page]
2000 Filtration System: Cartridge Options
One of the best advantages the 2000 has is its ‘twin’ cartridge system. This enables you to modify the system to adapt perfectly to the individual need of your household. The 2000 still takes out the harmful elements of your water leaving the healthy minerals , as the 1000 does but it will be able to deal with any specific water problems you are suffering, for example too much fluoride.
| Standard Cartridge | Alternative Cartridge | Action | Cartridge Combination | Price (£) |
| Pearl [1000X-25-SM]: ultra-effective, 6 stage ceramic filter cartridge. | Jasper [N-25-SM]: removes nitrates from your drinking water. |
Pearl + Jasper
Unique 6 Stage filtration with the added Jasper cartridge which removes nitrates that, taken in large doses, can reduce your blood’s ability to carry oxygen.
|
PJ |
50.20
|
| Pearl [1000X-25-SM]: ultra-effective, 6 stage ceramic filter cartridge. |
Crystal [D-25-SM]:
Removes temporary hardness (scale and scum) from your drinking water.
|
Pearl + Crystal
Unique 6 Stage filtration with the added Crystal cartridge to make sure you have pure water that doesn’t, for example, leave scale in the kettle.
|
PC | 50.20 |
| Pearl [1000X-25-SM]: ultra-effective, 6 stage ceramic filter cartridge. | Fluoride [CE-25-SM]: removes fluoride form your drinking water. |
Pearl + Fluoride
Unique 6 Stage filtration with the added Fluoride cartridge to remove a pollutant that, when taken in large doses can have adverse effects on your teeth and health.
|
PF | 50.20 |
2000 Filtration System: Cartridge Removal and Replacement Instructions
2000 Filtration System: Cartridge Removal and Replacement Instructions
Fig. 2
Fig. 4
Fig. 7
2000 Filtration System: Troubleshooting
The reliability of the 2000 Filtration Systems is long established. However, if a problem should arise this easy guide should help to solve it. If not, call us on
| PROBLEM | PROBLEM | SOLUTIONS |
| No water |
· Mains water is off
· Flow to filter is off
· Tap is closed
· Loose or incorrect connections
|
· Check that the main stopcock is open and that the mains water is still on
· Check that the line piercing valve is open. (turn anticlockwise)
· Check that the dispensing tap is open.
· Check that all the pipes are connected correctly.
|
| Low water flow |
· Plastic covering around cartridge
· Low water pressure
· Cartridge blocked as it collects contaminants from water.
· Water not being directed to filter
· Low water pressure
· Cartridge needs replacement
|
· Check that you have removed all the wrapping from a new filter cartridge
· During periods of high water demand the pressure may fall and the filter may be starved of water flow. Avoid running a bath, shower or appliance connected to same line on which your 2000 system is connected.
· Remove cartridge and brush ceramic surface whilst running it under cold water.
· Check that the line piercing valve is fully opened, or if there is low flow at the time of installation check that the line piercing valve instructions were carried out correctly and that the water line has been pierced fully. (Close the line piercing valve fully and then open it up again).
· The filter system needs a minimum pressure of 1.4 Bar (approximately 20 p.s.i.) to work. As a general rule, the higher the pressure generally the greater the water flow will be. If the pressure is inadequate a pump may be needed contact us. · If the flow does not return to its former level immediately after cleaning the ceramic cartridge will probably need replacement. |
| High water flow | · High water pressure | · If the water flow has excessive force, this will lead not only to splashing at the tap but also to lower performance from the filter. Reduce the flow rate to the minimum acceptable by turning the line piercing valve handle in the clockwise direction. For optimum performance we suggest a flow rate of 2 litres per minute or less. |
| Unusual water appearance |
· Aerated water
· Carbon particulates
· Precipitation of dissolved iron oxides
|
· WHITE water. When a fresh ceramic cartridge is installed or after cleaning, the water may appear milky or white for a while. It is quite harmless and will soon clear. White water is due to micro-bubbles of air. On standing, the water will become clear as the bubbles move upwards. Water in some areas of the country of more prone to this than others.
· BLACK water. On setting up your system after cleaning or if it is disturbed for any reason, very fine black particles may occur in the water. Again this is quite normal and the particles are harmless carbon. Flushing the system for a few minutes by turning the tap on and off rapidly several times will help to clear this.
· COLOURED water (often RED). Water in some areas may be high in dissolved iron and this can pass through the filter. When the water is left to stand, dissolved iron gives a red or brown colour as the iron oxidises (rusts). In very severe cases you should contact us for specialist advice. Ordinary particulate rust in the water will be removed by the system. |
| Water taste |
· Getting used to the taste of purer water.
· Natural taste of local water
· Chlorine in water
· Bacterial build-up on cartridge after prolonged period of disuse
|
· To the palates of most people, filtered and treated water tastes so much better than unfiltered water. There are also some people who cannot detect any change. Others find that the treated water tastes "different", but they will soon become accustomed to the taste of the purer water.
· A major factor affecting taste may be the natural composition in a particular area. There can be considerable local differences in the mineral content of the water for example.
· The 'natural' taste of an area's water is often masked by the presence of chlorine used in the treatment process. If the chlorine taste consistently reappears, the cartridge should be replaced.
· If after prolonged standing or during infrequent use any strong objectionable taste occurs, flush the system by running water for 5 minutes and if the taste persists carry out the disinfection process again. Note that during the disinfection process chlorine will be generated and this will taint the water. Flush the system adequately to remove this.
|
| Leaking |
· Condensation on filter housing
· 'O'-seals
· Headworks
· Line piercing valve
· Speedfit connectors
· Base of dispensing tap
· Body of tap
· Dripping from tap
|
· Depending on the positioning of the filter and the temperature of the incoming water and air, condensation on the outside of the filter housing may occur, resulting in a frosted appearance of fine water droplets on the stainless steel surface. This does not of course mean that there is a leak in the system. The remedy is to either insulate the area around the filter, or reposition it.
· In the event of a leak carefully examine its source. Water from a leak may run along the pipe work - it may drip, or collect, some distance from the actual position of the leak. Before taking action turn off supply to filter at line piercing valve.
· Ensure that the 'O' seals and the areas in which they are located are clean. Any small piece of debris on the seal of the surrounding area could cause a small leak. Apply a smear of petroleum jelly to the seal. If this does not solve the problem, replace the seal.
· Ensure that the filter housing is screwed fully onto the headworks. This is essential both for the internal seal and the housing seal.
· The unit may not be fully clamped onto the water line. Ensure the valve is connected to pipe that is straight and free form surface coating. Turn the clamp a further QUARTER TURN. Over-tightening, however, may damage pipe and/or valve.
· Usually due to the tubing not being pushed fully into the fitting. Remove the tubing, cut off an inch of tubing with a sharp knife and reinsert into the speedfit connector. Ensure that the speedfit collet is in position. When fitted correctly, the tube should not pull out of the fitting (unless the collet is pushed in at the same time to release the tubing).
· Often due to incorrect installation. Make sure that the components are fitted correctly and that the compression nuts are fully tightened. Be certain to check the small white washer seal in the adapter.
· Check that the tap outlet arm is pushed down firmly and screwed into the tap body. An 'O' ring is fitted to the tap outlet arm - ensure that it is still in position.
· First, slip off the black lever handle. Under this will be found a small 'T' bar. Give the 'T' bar a half turn anticlockwise and reassemble.
|
| Cannot undo housing | · No air getting into the system to allow the unit to expand which it needs to do for the seals to release. | · Open fountain tap and leave the tap in the open position to allow air into the system. · Ensure the line piecing valve is closed (Inlet is turned off). · Make sure you are unscrewing in the correct direction.(It works like a jam jar: The headworks being the lid and the long cylinder being equivalent to the glass jar). Hold the head works steady and unscrew the sump Ensure 1 and 2 are also carried out. |
- Make sure you are unscrewing in the correct direction.(It works like a jam jar. The headworks being the lid and the long cylinder being equivalent to the glass jar.)
Hold the head works steady and unscrew the sump Ensure 1 and 2 are also carried out














Fig. 1