2000 Water Filter System (with stainless steel tap)

   

The 2000 Water Filter System will work out better for your health instantly and you pocket in the long-run.
Having a water Water Filter system means that you have immediate access to safe, clean, healthy and tasty drinking water 24 hours a day.
The 2000 Water Filter System provides just that, using the most advanced purification technology perfected in the world.
It is specifically configured to match our own national water quality situation, retaining minerals and trace elements (essential for good health) whilst removing more pollutants than any other single cartridge system.  You will literally have pure water on tap eliminating the need for more expensive bottled water or jugs. 

      
Stainless steel Tap Stainless Steel Tap Spout Stainless steel Tap handle Under Sink viewCeramic Cartridge-Emerald Filter Ceramic Cartridges - Emerald-Shout Mount-End Caps

It does the job
The 2000 Water Filter has an additional housing [filter] sitting under the sink. This effectively doubles the power of the unit by increasing the flow rate and capacity, delivering up to 4 litres of pure fresh water per minute.  It also means that there is a longer cartridge replacement period.
Having two cartridges in one system enables you to vary the properties of the filter according to your needs and preferences; for example, for additional hardness (inorganic calcium) removal.
We'll automatically issue you with the Emerald as, for most needs, it's the best.  If you would like a different cartridge then please specificy in the comments box at the checkout. 
If you're unsure then look in the tabs below or call us on 020 8539 4707. 
£296.40

2000 Product Info

2000 Filtration System: Brochure

PDF Icon2000 Filtration System brochure. 

 

Please click on the Brochure image to enlarge.

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Which boxes does the 2000 Filtration System tick?

[√]Healthy, safe, clean, tasty water
The 2000 uses a double cartridge system to ensure that all the bacteria is taken out leaving just the minerals and trace elements that you want. 

[√]Environmentally friendly
Both filter cartridges may be recycled and the system itself, provided care is taken, should last as long as you want it to. 

[√]Cost effective
Two cartridges means that they need changing less frequently which makes the system cheaper to run than other systems and buying bottled water. 

[√]Tailored to you
The first cartridge makes the water clean and healthy for everybody, while the second cartridge goes that bit further for you- doing for your water whatever you need most, for example removing floride. 

[√]Higher flow rate and longer between cartridge rewnewals
Faster water on tap compared with the 1000 Filtration System while giving you fresh water for longer. 

 

2000 Filtration System: Technical Information

The following sheet lists all the harmful elements in your water that the 2000 Filtration System removes, and the quantities in which it does so. 
It also gives you the dimensions of the unit. 

Performance Data Sheet for the 2000 Filtration System

 Removes and reduces the following contaminants, particles and dissolved forms:
 Bacteria  99.99%
 Particles, Rust, Sediment  99.99%
 Chlorine  100%
 Trihalomethanes  90-99%
 Metals, for example
 Lead, Aluminium, Copper, Cadmium,  Mercury  92-99%
Organics, for example
 Pesticides and Herbicides  93-98.00%
 Phenols  97.99%
 Solvents  90-98.00%
Others
 Xeno Oestrogen  90.00% +
 Hydrocarbons  90.00% +
 Flourathene  90.00%
 Flouride  85.00% +
 Nitrates  85.00% +
Dimensions
 Height (mm)  320
 Width (mm)  140
 Depth (mm)  70
 Weight (kg)  3.2

 

Why are minerals so important to drinking water?

Absolutely pure water, known as H2O, is extremely rare and is only found in laboratories. It should never be consumed. It is strange therefore that so many people seek virtually de-mineralised water for their everyday drinking water! Whilst water low in mineral content may be beneficial to steam irons and car batteries, reports have shown that it should not be used as an alternative to mineralised water, which is a "clinically important" source of one's recommended daily mineral allowance.

Minerals in water may be more easily absorbed into the body than those in food. Minerals in water can be beneficial in several ways:

[√] They are an excellent source of the minerals universally recognised as essential for a healthy lifestyle. Moderately high levels of solutes in water (TDS) have been associated with lower incidences of cancer and heart disease.

[√] They reduce the capacity of water to pick up contaminants in its surroundings as water is closer to saturation with dissolved solids.

[√] When essential minerals such as calcium (Ca) and magnesium (Mg) are in the water, the body is likely to absorb them and excrete non-essential ones such as lead (Pb). Where there are low concentrations of Ca and Mg, however, cells may select the non-essential Pb resulting in a dysfunctional protein or enzyme, which may become toxic. So, a small amount of a harmful substance in de-mineralised water can have more of a negative effect than the same amount in mineralised water.

Water with minerals actually tastes better too.  People often find that de-mineralised water has a bland or insipid flavour as water's chemical make-up affects its taste characteristics.

All our cartridges leave in these good minerals whilst removing the pollutants from your water. 

The 2000 Filtration System allows you to do this as well as concentrate on a further particular requirement. 

2000 Filtration System: FAQs

If you have any other questions, worries or enquiries, please call us on 020 8539 4707  OR  Visit the contact us page

Questions:

1) Question: What does the purifier remove?
Answer: The 2000 system removes a broad range of contaminants from water. Contaminants found in water can essentially be placed in three different categories - microbiological, chemical & aesthetic. Impurities within these categories that are removed by the 2000 system include - harmful bacteria, protozoa organisms, chlorine, trihalomethanes, volatile organic chemicals (VOC), synthetic organic chemicals (SOC), foul tastes & odours, rust particles, sediment, aluminium sulphate and numerous other undesirable elements including dissolved and particulate metals.

 
2) Question: What does the purifier leave in the water?
Answer: The 2000 System is designed to remove virtually all harmful contaminants from water while leaving minerals essential to good health and taste intact. Calcium for example contributes to the overall taste of drinking water, is a major component of bones and teeth and is essential for various bodily processes such as blood clotting. The minimum required concentration of calcium in drinking water has been set by the EEC at 60 mg per litre. While some products such as distillers and reverse osmosis systems remove calcium and other beneficial elements, the FW1000 system has been designed to remove only harmful contaminants while leaving in essential minerals.

 
3) Question: Will there be a noticeable difference in the quality of water from the pure supply?
Answer: Yes. Most people immediately notice a significant difference in the overall quality of purified water when they install a 2000 system. The extent of this depends largely on the level of contaminants in the water and individual sensory thresholds. Most complaints relating to the taste and odour of tap water are due to the presence of chlorine. As the system also removes wide range of impurities and contaminants, people often notice a marked improvement in the clarity and taste of the purified water. Pure water enhances the flavour of tea, coffee, soups and cooking in general.

 
4) Question: How does the 2000 system work?
Answer: By lifting or pressing the ‘touch-flo’ lever on the tap body, cold water is diverted through a non-return valve to the purification unit located under the sink. The housing of this unit contains the replaceable 2000-25-SM cartridge. The cartridge is constructed in six stages:
 
a) An outer shell of microporous ceramic that removes harmful bacteria, protozoa cysts and all particles above 0.9µ (micron). The ceramic element is proven to remove 99.99% of particles between 0.6 - 0.7µ (micron). For comparative purposes a red blood cell is approximately 5µ (microns) in size while the lower field of human vision is estimated at 20µ.
 
b) A premium grade anthracite based Granular Activated Carbon (GAC) to complement Stage (d) for the elimination of organic pollutants. These include chlorine, pesticides and other organic chemicals, foul tastes and odours and numerous other undesirable impurities.
 
c) Separation baffle to counteract channelling and improve contact time.
 
d) Another type of premium grade coconut G.A.C
 
e) Selective ion exchange resin to especially remove dissolved heavy metals such as lead, copper, cadmium and mercury.
 
f) A pure polypropylene sinter to prevent escape of any filtration media. After purification the water continues through its own separate channel and is dispensed via a purpose made elegant ‘touch-flo’ tap.
 
 
5) Question: How will I know when I need to change the cartridge?
Answer: After six months use the filtration media begins to lose its effectiveness, usually coinciding with a significant decrease in the pure water flow as the ceramic outer section begins to clog with contaminants. The customer Information / installation Instructions supplied with the system contains a Freepost registration card on which is printed a unique serial number. Returning the card enables us to register your details which in turn will ensure you receive a reminder when a cartridge change is due. Registration will also assist us in dealing with any additional enquiries you may have.

 
6) Question: How difficult is it to change the cartridge?
Answer: The procedure for replacing the cartridge is very simple and takes only a few minutes. The company does provide a call out cartridge replacement service thought this is very rarely required. Full Instructions explaining how to change the cartridge can be found in the installation Instructions and also come with every Replacement Cartridge.

 
7) Question: How much space does the system require?
Answer: The system takes-up very little space: the purifier, which is only 31cms high, will fit neatly under the sink in any size base unit.
 
 
8) Question: Does the 2000 System require the use of chemicals or electricity?
Answer: No. The system has been designed to work from mains water pressure, does not require the use of any chemicals and the cartridge is constructed entirely of natural .
 
 
9) Question: What is the operating pressure of the 2000 system?
Answer: The system works on normal mains pressure. The maximum pressure that the unit should be subjected to has been calculated at 75psi (5 bars), and the minimum recommended pressure is 25 psi (1.7bars). Average mains pressure falls somewhere between the above while the pressure from a header tank in a bungalow is likely to be lower than the recommended minimum. Small pumps are available to deal with low pressure situations and pressure limiting valves can be supplied for households experiencing a higher than average water pressure.
 
 
10) Question: What is the flow rate from the pure water supply?
Answer: On normal water pressure the average flow rate of the pure water supply can go up to around 3 litres per minute. For optimum chemical removal performance, the service valve can be adjusted to provide a flow rate of around 1.5 to 2 litres per minute.
 
 
11) Question: What are the minimum and maximum temperatures the system should be subjected to?
Answer: The purifier should never be subjected to freezing temperatures as this can damage the unit. Damage can also occur if the purifier is connected to a hot water supply.
 
 
12) Question: Can I purchase the 2000 System without the tap?
Answer: Yes. The 2000 System has been designed as a complete system but the housing and cartridge can be used for many different applications and can be plumbed in-line to coolers for instance and customers own individual taps. Please refer to technical specifications for flow rates and capacities.
 
 
13) Question: Does the 2000 system soften water?
Answer: No. The 2000 System is not a water softener but can be used in conjunction with a household softener thereby supplying hot soft water, cold soft water and hard pure drinking water. Hard water is good for drinking while soft water is beneficial for bathing and other uses that do not involve the actual consumption of water.
 
 
14) Question: Do I need to purchase a separate purifier for the water dispenser in my American style fridge or for my instant hot water unit?
Answer: No. A special fixing kit incorporating a tee piece is available, thereby allowing two separate supplies of purified water to be drawn from a single unit.
 
 
15) Question: Will the purifier stop my kettle from scaling up?
Answer: To a degree the answer is yes, though this reduction will be limited and depends on the overall chemistry of the water. The 2000 System is not a water softener, and unlike some filters, does not remove the minerals essential to good health and taste. Calcium and magnesium, perhaps the most essential of these minerals, are the cause of scaling. Some contaminants combine with these minerals and by removing the contaminants the scaling effect can be reduced.
When water is boiled, some of the temporary hardness (in the form of calcium carbonate) precipitates into the water. In extreme cases this results in the appearance of white flecks in the boiled water or as a surface film on tea and coffee. A convenient remedy for this problem is to use one of the new generation of kettles now available. These kettles incorporate a fine mesh screen that remove the precipitate but not the dissolved minerals, thereby complementing the use of the 2000 system.
 
 
16) Question: How do I clean the tap without damaging the finish?
Answer: Care should be taken not to damage the plated or painted finish of the tap. To clean, all that is required is to gently wipe over the surface with a soft damp cloth. You should not under any circumstances use abrasive liquids, powders, or scouring pads to clean coloured taps.
 
 
17) Question: Is the 2000 system guaranteed?
Answer: Yes, the stainless steel housings are guaranteed for 10 years and the rest of the system has a warranty for a period of twelve months after purchase (if free from defects in and workmanship, when properly installed, and operated in accordance with our Instructions. The cartridge life will depend on influent water quality, pressure and overall usage and is not covered by this warranty.
 
 
18) Question: Does the 2000 system remove nitrates?
Answer: The 2000 system  can incorporate a second cartridge for special needs such as the removal of nitrates. A separate data sheet on this is available on request.
[There has been a lot of misInformation in the media about the dangers of nitrate in drinking water and a fact sheet dealing with this is also available on request.]
The two health risks that are irresponsibly associated with nitrates are methaemoglobinaemia and stomach cancer. Methaemoglobinaemia Also known as the "blue baby syndrome", it is an extremely rare blood condition that is readily treated. In the last 49 years there have only been 14 reported cases of the disorder in the UK, the last one taking place over 27 years ago in 1972. Nitrates when ingested are converted by bodily processes to nitrites. Stomach acids or amines react with nitrites to form N-Nitrosamines. Despite speculation over a possible link with nitrosamines and carcinogenicity, the numerous studies carried out world-wide by various respected authorities have failed to establish any link between the two. In fact, incidences of stomach cancer are at their lowest in areas of high nitrate concentration. According to the World Health Organisation, only 22% of our average daily nitrate intake is attributable to water with the remaining 78% coming from food. Just one lettuce leaf reportedly contains up to 20 times as much nitrate as a single glass of water.
 
 
19) Question: Will the 2000 System fit a sink with a standard size hole?
Answer: Yes. The base of the 2000 System tap conforms with European standards relating to the diameter of the tap base and the diameter of the fixing hole. The thread size of our "touch-flo" tap is only 12mm so an additional drinking tap on any work surface or in the corner of any sink is very easy to install.
 
 
20) Question: I have heard that water filters breed bacteria, is this true?
Answer: Yes, but it does not apply to the 2000 system. Certain carbon filters have in fact been criticised for their ability to breed bacteria. However, in fairness to the manufacturers of these, the situation has been widely exaggerated and only applies to heterotrophic opportunistic bacteria. By comparison the ceramic shell of the 2000-25-SM cartridge was originally developed for its bacteriological removal capability. The same ceramic shell incorporated in the 2000-25-SM design is currently being used world-wide by all British Embassies, the Ministry of Defence, Oxfam, UNICEF, the Red Cross and all other major disaster relief agencies, together with thousands of other respected organisations for the removal of, or protection against harmful disease-causing bacteria.

2000 Filtration System: Installation and User Guide

pdf icon2000 Installation and user guide



1000 & 2000 Filtration Systems:

INSTALLATION AND USER GUIDE

(It does the job.com: London made in England)

 

Thank you for purchasing a 1000/ 2000 high quality drinking water purification system. It comprises a unique 6 stage ceramic cartridge, contained within the stainless steel housing. Complete with full plumbing fittings and water dispensing tap, it is designed for fast and easy installation using British patented speed fit connections.

 
The 1000 Filtration System has a single multi-technology cartridge contained within a single housing. The 2000 gives additional performance and a longer cartridge life. It comprises two stainless steel housings and two unique cartridges.
 
It is important that anyone installing a 1000/ 2000 Filtration System takes time to study this guide as it contains essential information needed to ensure easy installation and trouble-free use.
 
Follow the instructions and, after installation, your system will produce purified water for drinking and preparing food at the touch of the special tap.
 
Keep the guide (FWF1225E.DOC) in a safe place. It will enable you to get the best performance from your system now and in the future.
 
Section One: Principal components
Section Two: Installation
Section Three: Operating instructions and Maintenance
Section Four: General information
Section Five: Parts list / codes

 

SECTION ONE
 
 
  Fig. 1

 

  Fig. 2

Principal components
(Figs 1 and 2)
The first component in the system is the line-piercing valve (1), which is easily connected to the cold water supply line. (This is usually the supply leading to the cold water tap in the kitchen.) The line-piercing valve is connected by flexi pipe (food grade) red tube (2) to the filter housing and headwork's (3), which contains the cartridge (4). The blue flexipipe (6) is connected to the long reach fountain tap (7).
 
The FW1000 comprises one cartridge (4) with seal (5) in one housing. The FW2000 has two sumps (8, 9), the first of which contains the Type A cartridge. The second housing contains the Type B cartridge (fig 2).
 
How the components function
1: Line piercing valve unit (LPV03)
The line piercing valve unit (Fig 3) consists of a line-piercing valve together with an integral non-return check valve. The unit is suitable for direct installation on to standard copper cold water supply pipe of 15mm diameter. Other sizes are available on request. Please refer to the instructions below for installation. The valve can be used to control the water flow rate and can be used to isolate the filter. The non-return valve ensures that the direction of water flow is always towards the filter, in accordance with regulation designed to eliminate 'back-siphoning', an undesirable process in which filtered material collected from the mains water by the filter is released back into the water supply.
 
 
Fig 3

 

 Filter housing and cartridges (Fig. 4)
The 1000 cartridge (Fig 4) is a multi-stage water treatment unit in which the water enters the housing and percolates from the outside into the cartridge through the porous ceramic. The first stage of treatment is micro filtration through the ceramic membrane. This cleanses the water of suspended particles. Because of its superfine filtration characteristics - the porous ceramic is too small for bacteria to penetrate - it also performs a further essential function. It actually disinfects the water by filtering out at least 99.99% of any bacteria that might have entered the water supply from the mains. The water flows through the porous ceramic cartridge and then passes through a number of special water treatment media, which serve to improve the taste and act against a whole range of chemical contaminants. The stainless steel filter housing (the container for the cartridge) comprises a sump, which can be unscrewed from the headworks. (The headworks incorporate water inlet and outlet connectors.) The housing is rendered watertight by the housing seal (Fig 5), that fits inside the head-works.
 
A word of caution - be careful with the screw thread sections in the stainless steel housing. They can be razor sharp. Never run your fingers over any sharp edge. Remember stainless steel is used for sharp surgical instruments!
 
To seal the cartridges into the headwork's within the stainless steel housing, the upper spigot/thread of the cartridge threads into the head-works using the candle-sealing washer (5). THIS SEAL IS ESSENTIAL TO THE CORRECT WORKING OFTHEFILTER. Develop the habit of checking that it is in place before you screw on the cartridge when you clean or change the cartridge.
 
Also in the headwork's you will see the unique speed fit connectors. The diagram (Fig 6), shows how these work, you will see that it is very simple to just push fit the tube into the connectors but be assured that this joint can withstand many times the pressure of normal water supplies.
 
The 1000 system uses a single housing and a single cartridge.
Fig. 6
The FW2000 system, which gives additional performance and longer cartridge life, comprises two stainless steel housings and two different types of cartridge (Fig 7). Water flows through the first and then through the second. Filter cartridge Type A is similar to the cartridge in the FW1000. It consists of a first stage ceramic membrane together with a series of fine granular-form water treatment media. Filter cartridge Type B contains a further series of different media and is designed to operate only in conjunction with cartridge Type A to further remove water pollutants.
Fig. 7
3: Filter tap
The special 1000 Filtration System tap can be operated in one of two ways. Push the lever down and the water will flow. Take your hand off and the flow ceases. But if you want a continuous flow of water, just put your finger on the underside of the lever and lift the lever up (approx. 45o) To stop the continuous flow, return the lever to the normal position.
 

 

 

SECTION TWO

 

 

 
 

 

Installation
Before installation read these instructions carefully, then familiarise yourself with the components, determine where you are going to install your system and plan the installation.
 
First, locate the MAINS WATER STOPCOCK.
 
Then remember your principal objectives. They are to do a tidy job, to install the unit so that it is located in such a way that you have easy access to it (for cartridge cleaning - changing) and to ensure that your installation is completely free from leaks.
 
The best tip is: don't rush. Perform each task in sequence. Also make certain that you have all of the tools you need before you start!
 
Warning: This equipment should not be installed or serviced by children who must be prevented from interfering with the equipment.
 
STEP ONE
1: Unpacking
Handle with care and familiarise yourself with the various components after checking that they have all been provided. (Refer to the components lists included at the end of this publication. Section 5)
 
STEP TWO
2: Drilling the sink
Warning: If the sink is porcelain or a similar vitreous material, do not attempt to drill unless you have sufficient technical ability and equipment.
 
2.1: Vitreous enamelled or porcelain clad cast iron sinks
First, select the desired tap position on a flat part of the sink or draining board. To allow the tap to pour into the sink, it should be located no more than 100mm (4 inches) from the corner of the sink bowl. Examine the underside of the sink at that point to ensure that you can get to it in order to connect the tubing to the underside of the tap assembly. Remember - you will need to be able to get at the underside of the sink at this point with your hands and have sufficient room to turn a spanner.
 
Before starting to drill the hole, stick a small piece of insulating tape over the area of vitreous enamel or porcelain clad surface you wish to drill. The tape will prevent the drill bit from "walking".
 
Using carbide drill bits, commence drilling in the middle of the tape, first using a 3.125mm (1/8 inch) drill bit to make a pilot hole.
 
After drilling the pilot hole, make it progressively larger, using in turn 6.25mm (1/4 inch), 9.375mm (3/8 inch) and finally 12.5mm (1/2 inch) drill bits.
 
By adopting this step-by-step approach, using a sequence of four drill bit sizes, the drill will be prevented from "grabbing" when it breaks through the surface. This will avoid the risk of damaging the sink, the drill and the person using it.
 
As an additional precaution it is also prudent to reduce pressure on the drill immediately prior to break through. Failure to reduce pressure may result in causing considerable damage to the sink, particularly if its surface is vitreous.
 
2.2: Stainless steel sinks
Drill a 12.5mm (0.5 inch) hole in the desired position using a high-speed drill bit. Note the comments in the section about first piercing the sink surface in the position you wish to drill.
 
2.3: Formica top
Drill a 12.5mm (0.5 inch) hole either using a carpenter's drill or a high speed bit.
 
2.4: Existing hole
If a standard 37mm (1.5 inch) hole is available it may be used. Use the large chrome plated washer (supplied with the system) above the sink and the matching sized washer on the underside.
 
STEP THREE
3: Mounting the tap
Place the threaded portion of the tap stem through the drilled hole so that the lever is in a convenient position for easy access when you want to turn the tap on.
 
Assemble in accordance with the diagram) (Fig 8). Secure in place with the nuts and washers provided. You may wish to use a spanner on the flats of the tap to hold it in the desired position. If this is the case, be sure to place a piece of cardboard between the tap and the jaws of the spanner to avoid marking the polished finish. 
 
The stainless steel tap (TP-SS) includes a speed-fit connection which screws directly onto the thread of the tap stem (part no. CI 3212U7S) make sure you screw this on tightly to prevent any leaks.
The long reach swivel outlet tube of the tap should be pushed down into the tap body after first removing the small section of plastic tube fitted to prevent the tap lever from becoming dislodged prior to mounting. The water outlet spout should swivel freely to any required position. Note: - Grease the 'O' ring seals before inserting spout.


STEP FOUR
4: Connecting the cold water pipe piercing valve
Locate the main water stopcock and make sure that it functions correctly. The water supply should be turned off at the mains until installation is completed.
 
Find the copper cold water pipe under the sink and select a suitable section, which is straight and free from surface coating such as paint.
 
Note: If you have other than a copper pipe you should seek a plumber's advice on connecting the filter. Iron and/or lead pipes need special fitting.
Do not fit on the hot water line.
 
Please follow these simple instructions to install your line-piercing valve.
 
This valve is suitable for connection to 15mm copper pipe supplying domestic cold water.
1.  To position valve outlet in direction required.
(a)  Screw chrome locknut hand tight against shoulder of valve.
(b)  Screw valve into saddle until locknut contacts saddle.
(c)  Decide which way round kit is to be fitted to pipe for positioning of valve outlet.
Note: After water connection is made valve can be unscrewed a maximum of half a turn for final positioning. (See instruction 7)
 
2.  Remove saddle from backplate.
3.  Screw backplate to wall. Use packaging piece if necessary to ensure pipe sits in groove in backplate.
NB The backplate must be firmly fixed to the wall in order to avoid distortion of the copper pipe and possible leakage when screwing valve into saddle.
Once the line-piercing valve is fitted you can screw the speed fit connection (CI321214S) onto the half-inch thread.

 

 

 

 

 

 
STEP FIVE
5: Positioning and fitting the filter unit.
The system is complete with a bracket, which may be fitted to any suitable surface. Although the filter will operate in any position, for ease of cleaning or replacing the cartridges you will find it more convenient if the filter unit is installed vertically with the bracket and head at the top.
Position the filter so that you can easily access it to unscrew the housing from the head. A clearance of 2 to 3 inches under the housing is all that is needed.
Also, determine the best location to permit connection to the (red) inlet and (blue) outlet flexi pipe tubing. When fitting the tubing make certain that it does not form tight bends and, if you cut the flexi pipe, use a sharp knife and ensure that the cut is straight.
Remember - the filter unit will be much heavier when it is filled with water. It is therefore important that the bracket is securely mounted, in a manner, which is sufficiently strong, and robust to prevent it coming loose when the stainless steel housing is removed and replaced when you wish to clean the filter cartridge(s). (Care is needed to select a good position. Weak laminates can easily be damaged. 'Key hole slots' for the fixing screws have been made in the bracket to enable the complete system to be removed from its fixed position for regular maintenance etc.)
After determining the location of the stainless steel filter unit, on the surface you are going to fix it to, use a pencil to mark the screw positions which correspond with the screw holes on the back of the brackets which carry the headwork's and filter housing(s).
Bracket securing screws are included with the system. If you are fixing to a masonry wall, first drill holes using a suitable drill bit and insert plastic screw retainer plugs (Raw plugs for example).
STEP SIX
6: Connecting up
Connect the red flexi pipe tubing to the INLET side of the filter housing headwork's (Fig 5) and into the speed fit connecter on the line-piercing valve (CI321214S). Push the tubing well into the speed fit connector. When it is fully in place it will not leak and can only be released by pressing in the collet at the same time as withdrawing the tubing. Next push the second run of flexi pipe - the blue tubing - into the OUTLET side of the filter housing headworks.
The direction of flow is from INLET to OUTLET. (As per arrow marked on the head-works)
Caution: The wrong direction of water flow will damage the cartridge.
STEP SEVEN
7: Testing for leaks
Make sure that all the speed fit push-in joints are securely positioned by pushing the flexi pipe firmly. Ensure that the cartridge housing is screwed tightly onto the headworks. Ensure that the whole system is connected correctly and all joints are tight and firmly attached.
With the line piercing valve still in the closed (clockwise) position, turn on the mains water supply and check that the line piercing valve is tightly connected and not leaking. Now slowly open the line piercing valve tap and check the entire installation for leaks. Check very carefully.
Once you are happy that there are no leaks, WITH NO CARTRIDGES INSTALLED set the filtration system outlet tap to continuous flow mode and flush out the line for a few minutes. Again, check for leaks whilst the water is on continuous flow.
STEP EIGHT
8: Inserting the cartridges
Turn off the water by closing the line piercing valve tap and relieve the pressure by turning on the long reach fountain tap until the flow stops.
Unscrew the housing(s) from the headworks. In the case of the FW2000 make sure that the housing for the Type A cartridge is kept separate from the Type B cartridge.
Remove any protective wrapping from the cartridges. CHECK THAT THE INTERNAL SEALING RING(S) INSIDE THE HEAD AND THE 'O'RING WASHER(S) ON THE STAINLESS STEEL HOUSING(S) ARE CORRECTLY LOCATED before screwing the housings tightly onto the headwork's.
STEP NINE
9: Conditioning
Before using your 1000/ 2000 Filtration System, first fill the system with water.
This is done as follows:
a)  Turn on the water flow at the outlet tap until a continuous flow of water emerges; - run the whole system for several minutes until the water tastes good. For the first few seconds you may observe a black water condition, this is perfectly normal - ignore it - and continue to flush until the water runs clean.
b) After carrying out the conditioning procedure, turn off the tap so the whole unit is fully under mains water pressure and check the unit very carefully for leaks. It is important to check again after a few hours in case there is a very slow and small leak. A small saucer under the filter will catch any drips, and will enable you to confirm that all is correct.

 

 

SECTION THREE

 

 
Operating instructions
1: Routine use
Hold the tap lever down to turn on the water flow. Run the water for a few seconds before use.
The water flow rate should be kept at around 1.5 litres per minute at 5 bar pressure for optimum performance (about 24 seconds tofill apint bottle). The flow may be reduced by partially closing the control valve on the line piercing assembly.
During use, unwanted particulate material will collect on the outside surface of the ceramic membrane and this will reduce the water flow rate. If the line-piercing valve is fully open and the flow rate becomes unacceptably low, this normally indicates that the ceramic will need recleaning (see Section Four). Since the ceramic is easily recleanable it may be used over and over again. When, after cleaning, the flow is still not acceptable you should replace your cartridge. The frequency of cleaning will depend on how much water you use and the dirt and particulates in the water. Please note that the latter can vary considerably from day to day during the year and may also depend on the condition of the pipes in your home.
Under normal conditions, after 3000 litres (over 800 gallons) of water have passed through your FW1000 or six months has passed, whichever is the sooner. It is advisable to fit a new cartridge unit to preserve optimum performance.
With the 2000 both cartridges should be replaced after 6000 litres (over 1000 gallons) have passed through it, or every 12 months, whichever is the sooner?
Whenever a cartridge is cleaned or replaced or the filter housing opened for inspection, please check carefully to ensure that there are no leaks. From time to time, should the 'O' seal become brittle, or break, or cause a leak it will need replacing.
'O' seals should be wiped with white petroleum jelly (Vaseline) to help lubrication.
2: Cleaning the cartridge(ceramic only)
a)  Turn off the supply at the line-piercing valve.
b)  Relieve the water pressure by opening the tap.
c)  Unscrew the housings from the headworks.
d)  Carefully remove the cartridge
e)  Holding the plastic section of the cartridge firmly in on hand, turn on the main cold water tap and place the ceramic part of the cartridge under the water flow. Gently brush the ceramic with a stiff brush to reveal a clean surface.
f)  Warning: Never use detergents or anything other than water for cleaning. Never twist or knock the ceramic, as it is brittle and will crack if abused. NOTE that the WATER FILTER CARTRIDGE TYPE B is not recleanable. The inside of the housing will become coated with dirt, rust and particulates. This is not important, as this is on the dirty side of the filter, it is only important to keep the outlet side of the filter clean.
g)  Place three disinfectant tablets in the housing and replace the cartridge. For the FW2000 three tablets should be placed into each housing.
h)  CHECK THAT THE INTERNAL HEAD 'O' SEAL IS IN PLACE and follow the procedure set out in Section Three, Step 9.
Note: White water. When a fresh ceramic cartridge is installed or after cleaning, the water may appear "white" for a short while. This is due to micro bubbles of air from the ceramic. They are quite harmless and you will see that it clears on standing. (See also Section Four.)
3: Cartridge replacement
Unwrap the replacement cartridge and install in accordance with instructions given in Section Two. Steps 8 and 9.
It is quite safe to dispose of the used cartridges by wrapping in paper and placing in the waste bin.
SECTION FOUR
 
General information
1: Useful tips
With just the minimum of maintenance and attention your high quality water purification system will give you many years of excellent service. The following tips may be useful:
a)  NEVER install the filter where the water can freeze, as this will break the ceramic and may damage the seals.
b)  Install the filter only on the COLD water line, never on the hot water line.
c)  Check the filter regularly for water leaks as these may indicate faulty installation or maintenance.
d)  Always use white petroleum jelly (Vaseline) on the 'O' seals to help lubricate them and enable the housing to be opened more easily.
e)  Never run your fingers over the stainless steel threads or edges of the filter - they are razor sharp.
f)  Read this user guide carefully and keep it - and the set of spares - in a safe place.
g)  For optimum performance clean and replace the filters regularly in accordance with the instructions.
2: Fault finding
If you have any difficulty in installing the filter on maintaining the filter you may find the following useful:
2.1: No water
a)  Check that the main stopcock is open and that the mains water is still on.
b)  Check that the line-piercing valve is open. (Turn anti-clockwise.)
c)  Check that the dispensing tap is open.
d)  Check that all the pipes are connected correctly.
e)  Check direction of water flow
2.2: Low water flow
a)  Check that you have removed all the wrapping from a new filter cartridge.
b)  Low water pressure. During periods of high water demand the pressure may fall and so will the water flow from the filter. Running a bath, shower or appliance connected to same line on which your water filter system is connected may starve the unit of water.
c)  During use, low water flow may be an indication that the filter is becoming blocked as it collects the unwanted debris and pollutants from the water. (See cleaning instructions, Section Three, Step 2.)
d)  Check that the line-piercing valve is fully opened, or if there is low flow at the time of installation check that the line piercing valve instructions were carried out correctly and that the water line has been pierced fully. (Close the line piercing valve fully and then open it up again).
e)  The filter system needs a minimum pressure of 2 Bar (approximately 29 psi) to work. As a general rule, the higher the pressure generally the greater the water flow will be. If the pressure is inadequate a pump may be needed, and for this you should contact the manufacturer or a plumber.
f)  If the flow does not return to its former level immediately after cleaning the ceramic cartridge will probably need replacement.
 
2.3: High water flow
If the water flow has excessive force, this will lead not only to splashing at the tap but also to lower performance from the filter. Reduce the flow rate to the minimum acceptable by turning the line piercing valve handle in the clockwise direction. For optimum performance we suggest a flow rate of 1.5 litres per minute or less.
2.4: Water appearance
WHITE water. When a fresh ceramic cartridge is installed or after cleaning, the water may appear milky or white for a while. It is quite harmless and will soon clear. White water is due to micro bubbles of air. On standing, the water will become clear as the bubblesmove upwards. Water in some areas of the country is more prone to this than others.
BLACK water. On setting up your system after cleaning or if it is disturbed for any reason, very fine black particles may occur in the water. Again this is quite normal and the particles are harmless carbon. Flushing the system for a few minutes by turning the tap on and off rapidly several times will help to clear this.
COLOURED water (often RED). Water in some areas may be high in dissolved iron and this can pass through the filter. When the water is left to stand, dissolved iron gives a red or brown colour as the iron oxidises (rusts). In very severe cases you should contact the manufacturer for specialist advice. Ordinary particulate rust in the water will be removed by the system.
2.5: Water taste
To the palates of most people, filtered and treated water tastes so much better than unfiltered water. There are also some people who cannot detect any change. Others find that the treated water tastes "different", but they will soon become accustomed to the taste of the purer water.
A major factor affecting taste may be the natural composition in a particular area. There can be considerable local differences in the mineral content of the water for example. The 'natural' taste of an area's water is often masked by the presence of chlorine used in the treatment process. If the chlorine taste consistently reappears, the cartridge should be replaced.
If after prolonged standing or during infrequent use any strong objectionable taste occurs, flush the system by running water for 5 minutes and if the taste persists carry out the sanitising process (see Section Three, Steps 2,7).
Note that during the disinfection process chlorine will be generated and this will taint the water. Flush the system adequately to remove this.
2.6: Water leaks
Your system has been individually pressure tested before leaving the factory. In the unlikely event of a fault, small leaks sometimes do occur as a result of incorrect assembly or abuse. The following tips may be helpful:
a)  Depending on the positioning of the filter and the temperature of the incoming water and air, condensation on the outside of the filter housing may occur, resulting in a frosted appearance of fine water droplets on the stainless steel surface. This does not of course mean that there is a leak in the system. The remedy is to either insulate the area around the filter, or reposition it.
b)  Always ensure that the 'O' seals and the areas in which they are located are clean. Any small piece of debris on the seal of the surrounding area could cause a small leak. Apply a smear of petroleum jelly to the seal.
c)  Always ensure that the filter housing is screwed fully onto the headworks. This is essential both for the internal seal and the housing seal.
d)  In the event of a leak carefully examine its source. Water from a leak may run along the pipe work - it may drip, or collect, some distance form the actual position of the leak.
e)  When the leak is found, if it is an 'O' seal first clean the seal and the surrounding area and reassemble with a smear of silicone grease or white petroleum jelly. If this does not solve the problem fit a replacement seal.
f)  Leaks occurring at the line piercing valve may mean that the unit has not been fully clamped onto the water line - please adhere to the instructions given in Section Two, Step 4.
g)  Leaks at the speed fit connectors are usually due to the tubing not being pushed fully into the fitting. Remove the tubing, cut off an inch of tubing with a sharp knife and reinsert into the speed fit connector. Ensure that the speed fit collet is in position. When fitted correctly, the tube should not pull out of the fitting (unless the collet is pushed in at the same time to release the tubing).
h)  Leaks from the bottom of the dispensing tap could be due to incorrect installation. Make sure that the components are fitted correctly and that the compression nuts are fully tightened. Be certain to check the small white washer seal in the adapter.
i)  If there is a leak from the body of the tap, check that the tap outlet arm is pushed down firmly. Two 'O' rings are fitted to the tap outlet spout - ensure they are still in position.
A drip from the tap can be cured by removing the outlet arm. First, slip off the black lever handle. Under this will be found a small 'T' bar. Give the 'T' bar a half turn anticlockwise and reassemble.
The above should be carried out with the water turned off at the line-piercing valve.
 
2.7:Sanitising the system
(a) Place 3 'Puritabs' disinfecting tablets in each housing with the cartridge(s) 
(b) Fill the system with water by opening the outlet tap for 10 seconds ignore the colour of the water
(c) Turn off the water at the tap and allow to stand for 20 minutes.
(d) Now run the system for a few minutes until the water tastes good,
2.8: Going on holiday
If you go away for a holiday or are away for a few days, it is recommended practise to turn off the household mains water, whether or not you have a water filter system. When you return, run the water through the system for a few minutes so that the water you drink is freshly treated.
 
 

 

 

SECTION FIVE

 

o  FW1000

o  FW2000
 
Part No.
Diagram
Number
Component Part/s
Qty
1000
Qty
2000
FWF1225
 
Installation and user guide
1
1
LEAF-2A
 
A5 FW1000 Brochure
1
1
MS
3
Stainless steel housing head sump and seal
Part Nos (F1012A, F1011A and FW1007B)
1
2
FW1001
 
Stainless Steel Bracket FW1000
1
 
FW1002/2
 
3/8" insert plastic
2
2
FW2001
 
Stainless Steel Bracket FW2000
 
1
FW1008
 
Bracket screws
4
8
FW1007B
 
MS seal washer
1
1
PURI
 
Disinfectant tablets (OPTIONAL)
6
6
FW1009
 
Wall mounting screws
2
3
TP-SS
7
Fountain Tap and fitting kit
1
1
TP-LR/1
 
¼ Turn all chrome tap.(Only available with upgrade)
1
1
CI3112U7s
 
Speed fit tap adapter 7/16unf-3/8
1
1
TB-P-3/8
6
Blue flexi pipe tubing
1
1
TB-PR-3/8
2
Red Flexi pipe tubing
1
1
LPV03
1
Opella Line piercing valve for 15mm pipe
1
1
CI321214S
 
1/2" FI to 3/8" JG Tap Adaptor
1
1
GSP-09/B
5
Candle sealing washer
1
2
1000X-25-SM
4
FW1000 cartridge (Inc seal GSP09/B)
1
 
2000X-25-SM
 
FW2000 cartridges: Type A & B (inc seal GSP09/B x 2)
 
1
FWF1263a
 
Guarantee Card
1
 
SERNO
 
Serial Number label:
1
1
 
 
Pressure testing: Passed
 
 
 
 
Checked and signed by:
 
 
 
 
Date tested:
 
 
 
 
Variation
 
 

 

2000 Filtration System: Cartridge Brochure

Click the icon to dowload the pdf version of the 2000 Filtration System Cartridge Brochure. 
                  [If you wish to view other pdfs, visit our dowloads page]

2000 Filtration System: Cartridge Options

One of the best advantages the 2000 has is its ‘twin’ cartridge system. This enables you to modify the system to adapt perfectly to the individual need of your household. The 2000 still takes out the harmful elements of your water leaving the healthy minerals , as the 1000 does but it will be able to deal with any specific water problems you are suffering, for example too much fluoride. 

 
Contact us to discuss any water problems you are having and solutions that might be right for you. 
 
 
 
Standard Cartridge Alternative Cartridge Action Cartridge Combination Price (£)
Pearl [1000X-25-SM]: ultra-effective, 6 stage ceramic filter cartridge. Jasper [N-25-SM]: removes nitrates from your drinking water.
Pearl + Jasper
Unique 6 Stage filtration with the added Jasper cartridge which removes nitrates that, taken in large doses, can reduce your blood’s ability to carry oxygen.
PJ

50.20

 

Pearl [1000X-25-SM]: ultra-effective, 6 stage ceramic filter cartridge.
Crystal [D-25-SM]:
Removes temporary hardness (scale and scum) from your drinking water.
Pearl + Crystal
Unique 6 Stage filtration with the added Crystal cartridge to make sure you have pure water that doesn’t, for example, leave scale in the kettle.
PC 50.20
Pearl [1000X-25-SM]: ultra-effective, 6 stage ceramic filter cartridge. Fluoride [CE-25-SM]: removes fluoride form your drinking water.
Pearl + Fluoride
Unique 6 Stage filtration with the added Fluoride cartridge to remove a pollutant that, when taken in large doses can have adverse effects on your teeth and health.
PF 50.20

 

 
 

 

 

 

 

2000 Filtration System: Cartridge Removal and Replacement Instructions

2000 Filtration System: Cartridge Removal and Replacement Instructions

1) Open tap above sink surface push up lever to upright position and leave it in OPEN position during changing your cartridge.

2) Turn off the water line piercing valve under the sink; follow the tube (normally red colour) from the inlet of the filter housing. Turn the T-bar clockwise to close the valve.

3) Unscrew the housing(s) ’3&5’ (It is a standard thread, however if unsure of the direction to turn try a jam jar first imaging the lid of the jar as the head works and the jar as the body.)

4) Remove the old cartridge by tipping the housing body sideway over a bowl or sink. Dispose old cartridge in dustbin.

5) Check the internal sealing ring(s) inside the headworks and ‘O’ ring washer on the housing body are correctly located Fig 5 (lightly grease with silicone or petroleum jelly if necessary).

6) Insert the new cartridge Fig 4 Remove any protective wrapping from the cartridge(s) and place the 1000 cartridge housing the cartridge would be supported by the top and sit on the rind of the housing. For the 2000 twin housing system (Fig 2 & 7), place the ceramic cartridge (2000-25-FW/A) into housing ‘A’ or immediate from the inlet. The plastic cartridge (2000-25-FW/B) goes into housing ‘B’.

7) Screw together the housing(s), do not over tighten (hand tight is adequate.)

8) Turn on the line piercing valve and run the water for a few minutes and adjust the flow rate for the optimum for performance to 1.5 - 2 litres per min / 15 - 20 sec. per pint. For the FW2000 model (2.5 - 3 litres per min or 10 - 12 sec. per pint.) Flush away approximately 5 - 10 minutes of water or until the water become clear. (Refer to the INSTALLATION GUIDE or call us if in doubt). 

9) Close the fountain tap, the unit is now ready for use.

Fig. 2

Fig. 4

Fig. 7

2000 Filtration System: Troubleshooting

The reliability of the 2000 Filtration Systems is long established. However, if a problem should arise this easy guide should help to solve it. If not, call us on 020 8123 8551 and we will do everything we can to assist you.

PROBLEM PROBLEM SOLUTIONS
 No water  
· Mains water is off
· Flow to filter is off
· Tap is closed
· Loose or incorrect connections
· Check that the main stopcock is open and that the mains water is still on
· Check that the line piercing valve is open. (turn anticlockwise)
· Check that the dispensing tap is open.
· Check that all the pipes are connected correctly. 
 Low water flow  
· Plastic covering around cartridge
· Low water pressure
· Cartridge blocked as it collects contaminants from water.
· Water not being directed to filter
· Low water pressure
· Cartridge needs replacement
· Check that you have removed all the wrapping from a new filter cartridge
· During periods of high water demand the pressure may fall and the filter may be starved of water flow. Avoid running a bath, shower or appliance connected to same line on which your 2000 system is connected.
· Remove cartridge and brush ceramic surface whilst running it under cold water. 
· Check that the line piercing valve is fully opened, or if there is low flow at the time of installation check that the line piercing valve instructions were carried out correctly and that the water line has been pierced fully. (Close the line piercing valve fully and then open it up again).

· The filter system needs a minimum pressure of 1.4 Bar (approximately 20 p.s.i.) to work. As a general rule, the higher the pressure generally the greater the water flow will be. If the pressure is inadequate a pump may be needed contact us.  · If the flow does not return to its former level immediately after cleaning the ceramic cartridge will probably need replacement.

 High water flow  · High water pressure  · If the water flow has excessive force, this will lead not only to splashing at the tap but also to lower performance from the filter. Reduce the flow rate to the minimum acceptable by turning the line piercing valve handle in the clockwise direction. For optimum performance we suggest a flow rate of 2 litres per minute or less.
 Unusual water appearance  
· Aerated water
· Carbon particulates
· Precipitation of dissolved iron oxides
· WHITE water. When a fresh ceramic cartridge is installed or after cleaning, the water may appear milky or white for a while. It is quite harmless and will soon clear. White water is due to micro-bubbles of air. On standing, the water will become clear as the bubbles move upwards. Water in some areas of the country of more prone to this than others.
· BLACK water. On setting up your system after cleaning or if it is disturbed for any reason, very fine black particles may occur in the water. Again this is quite normal and the particles are harmless carbon. Flushing the system for a few minutes by turning the tap on and off rapidly several times will help to clear this.

· COLOURED water (often RED). Water in some areas may be high in dissolved iron and this can pass through the filter. When the water is left to stand, dissolved iron gives a red or brown colour as the iron oxidises (rusts). In very severe cases you should contact us for specialist advice. Ordinary particulate rust in the water will be removed by the system.

Water taste
· Getting used to the taste of purer water.
· Natural taste of local water
· Chlorine in water
· Bacterial build-up on cartridge after prolonged period of disuse
· To the palates of most people, filtered and treated water tastes so much better than unfiltered water. There are also some people who cannot detect any change. Others find that the treated water tastes "different", but they will soon become accustomed to the taste of the purer water.
· A major factor affecting taste may be the natural composition in a particular area. There can be considerable local differences in the mineral content of the water for example.
· The 'natural' taste of an area's water is often masked by the presence of chlorine used in the treatment process. If the chlorine taste consistently reappears, the cartridge should be replaced. 
· If after prolonged standing or during infrequent use any strong objectionable taste occurs, flush the system by running water for 5 minutes and if the taste persists carry out the disinfection process again. Note that during the disinfection process chlorine will be generated and this will taint the water. Flush the system adequately to remove this.
Leaking
· Condensation on filter housing
· 'O'-seals
· Headworks
· Line piercing valve
· Speedfit connectors
· Base of dispensing tap
· Body of tap
· Dripping from tap
· Depending on the positioning of the filter and the temperature of the incoming water and air, condensation on the outside of the filter housing may occur, resulting in a frosted appearance of fine water droplets on the stainless steel surface. This does not of course mean that there is a leak in the system. The remedy is to either insulate the area around the filter, or reposition it.
· In the event of a leak carefully examine its source. Water from a leak may run along the pipe work - it may drip, or collect, some distance from the actual position of the leak. Before taking action turn off supply to filter at line piercing valve. 
· Ensure that the 'O' seals and the areas in which they are located are clean. Any small piece of debris on the seal of the surrounding area could cause a small leak. Apply a smear of petroleum jelly to the seal. If this does not solve the problem, replace the seal. 
· Ensure that the filter housing is screwed fully onto the headworks. This is essential both for the internal seal and the housing seal.
· The unit may not be fully clamped onto the water line. Ensure the valve is connected to pipe that is straight and free form surface coating. Turn the clamp a further QUARTER TURN. Over-tightening, however, may damage pipe and/or valve.
· Usually due to the tubing not being pushed fully into the fitting. Remove the tubing, cut off an inch of tubing with a sharp knife and reinsert into the speedfit connector. Ensure that the speedfit collet is in position. When fitted correctly, the tube should not pull out of the fitting (unless the collet is pushed in at the same time to release the tubing).
· Often due to incorrect installation. Make sure that the components are fitted correctly and that the compression nuts are fully tightened. Be certain to check the small white washer seal in the adapter.
· Check that the tap outlet arm is pushed down firmly and screwed into the tap body. An 'O' ring is fitted to the tap outlet arm - ensure that it is still in position.
· First, slip off the black lever handle. Under this will be found a small 'T' bar. Give the 'T' bar a half turn anticlockwise and reassemble.
Cannot undo housing · No air getting into the system to allow the unit to expand which it needs to do for the seals to release. · Open fountain tap and leave the tap in the open position to allow air into the system. 
· Ensure the line piecing valve is closed (Inlet is turned off). 
· Make sure you are unscrewing in the correct direction.(It works like a jam jar: The headworks being the lid and the long cylinder being equivalent to the glass jar). 
Hold the head works steady and unscrew the sump Ensure 1 and 2 are also carried out. 
 

 

  • Make sure you are unscrewing in the correct direction.(It works like a jam jar. The headworks being the lid and the long cylinder being equivalent to the glass jar.)
    Hold the head works steady and unscrew the sump Ensure 1 and 2 are also carried out